Why is My Refrigerator Water Dispenser Not Working?

Is the water dispenser on your refrigerator not working? If not, you can try to repair the issue by yourself or call Cardinal Appliance Repair for professional refrigerator repair.

There are several reasons for a water dispenser in a kitchen refrigerator to not work. Again, some reasons are going to sound a bit crazy. However, something as simple as a power switch on the refrigerator has been the reason before. Be sure to inspect the obvious potential issues prior to proceeding with refrigerator repair. Let’s begin to tackle this appliance repair problem and see what causes we can cite for a broken water dispenser on a refrigerator.

The cause of a water dispenser not dispensing is commonly an installation error, a filter problem or frozen water tubes:

New Refrigerator Installation Problems

You just purchased a brand new refrigerator for your kitchen with a water dispenser, but it is broken. The water dispenser has to be connected to the home’s water line. That might be the issue.

If the new refrigerator is replacing an older refrigerator that didn’t have a water dispenser or ice maker, there’s a possibility that you do not have a functioning water line near this area. Most of the time a water line is usually run from underneath the house either in a crawl space or basement. You can acquire this type of water line at almost any hardware store and they are very simple for even the typical homeowner to install. Usually they have come with a water shut-off valve, which is important so that if you should need to move the refrigerator, you can turn off the water.

If there is an attached water line, is the valve turned on? The valve handle needs to be lined up with the hose. And, is water going through the pipe you have installed to connect the water line? Obvious and basic questions, but items that need to be checked.

If you had to remove the refrigerator doors during installation the water dispenser might not be plugged in. Review the owner’s manual to find the wire harness for the particular model of refrigerator. Be sure that it’s plugged into the refrigerator.

When the water line is hooked up, most of the time there’s air in it. So, lifting and lowering the dispenser control on the refrigerator to get the air out is necessary.
Filter Problems

On some refrigerators, there are various filters. These filters could “expire”, become clogged or get frozen. All filters are based on your style and type of refrigerator. If your filter is blocked it can cause slow filling or no flowing. It’s suggested that your filter should be changed every 6 months. Replacing filters in a refrigerator can be difficult. If you have hiccups, go online or call us and find the proper process to replace a filter.

One idea is to fill up the filter with water before installing it. Typically the water filters take a long time to fill, which could lead you to believe that the water dispenser on the refrigerator is not working right. You should read the directions if all else fails. To be sure it is not air caught in the lines, depress the dispenser arm for around 5 minutes.

A frozen water tank might be the source of the issue as well in some models. If the water tank is frozen it will leak onto the food bins. Small amounts of food inside of the fresh food bins could cause freezing.

ADDITIONAL REFRIGERATOR RESOURCES